Returns & Exchanges

At Copenhagen Kpop, we want you to be completely satisfied with your K-fashion finds, which is why we offer a 14-day return period for all unworn apparel and accessories. Please ensure items remain in their original packaging with all tags attached to qualify for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Request

    Log into your account portal and select the items you wish to return to receive a unique Return Authorization number.

  • 2.
    Prepare the Package

    Securely pack the items in their original condition and include the printed return slip inside the parcel to ensure fast processing.

  • 3.
    Ship to Copenhagen

    Affix the provided shipping label to your package and drop it off at any authorized parcel shop or local post office.

  • 4.
    Receive Your Refund

    Once our team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.