Returns & Exchanges
At Copenhagen Kpop, we want you to be completely satisfied with your K-fashion finds, which is why we offer a 14-day return period for all unworn apparel and accessories. Please ensure items remain in their original packaging with all tags attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the items you wish to return to receive a unique Return Authorization number.
- 2.Prepare the Package
Securely pack the items in their original condition and include the printed return slip inside the parcel to ensure fast processing.
- 3.Ship to Copenhagen
Affix the provided shipping label to your package and drop it off at any authorized parcel shop or local post office.
- 4.Receive Your Refund
Once our team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.